Privacy Policy
This Privacy Policy outlines how The Clothing Era (referred to as "the Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from theclothingera.shop (the "Site") or otherwise interact with us regarding the Site (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to users of the Services, whether you are a customer, website visitor, or any individual whose information we collect as described in this Privacy Policy.
1. Acceptance of Privacy Policy
By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as detailed in this Privacy Policy. If you disagree with this Privacy Policy, please refrain from using or accessing the Services.
2. Changes to This Privacy Policy
We may update this Privacy Policy periodically, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, and we will update the "Last updated" date accordingly. We may also take other steps required by applicable law.
3. How We Collect and Use Your Personal Information
To provide our Services, we gather personal information from various sources as outlined below. The information we collect and how we use it depends on your interactions with us.
Beyond the specific uses detailed below, we may use your information to:
- Communicate with you.
- Enhance our Services.
- Comply with legal obligations.
- Enforce our terms of service.
- Protect or defend the Services, our rights, and the rights of our users or others.
4. What Personal Information We Collect
The type of personal information we collect about you depends on your interactions with the Site and our Services. "Personal information" refers to data that identifies or is associated with you. The following sections outline the categories and types of personal information we collect.
a. Information We Collect Directly from You
When you interact with us, you may provide the following information directly:
- Contact details: Your name, address, phone number, and email address.
- Order information: Your name, billing address, shipping address, payment confirmation, email, and phone number.
- Account information: Your username, password, security questions, and other data used for account security.
- Customer support information: The details you share when contacting us, such as through messages via our Services.
You may choose not to provide certain information, but doing so might prevent you from accessing certain features of the Services.
b. Information We Collect About Your Usage
We also automatically collect information regarding your interaction with the Services ("Usage Data"). This may include:
- Device details.
- Browser information.
- Network connection data.
- IP address.
- Other information about your usage of the Site and Services, which we collect through cookies and similar technologies ("Cookies").
c. Information We Obtain from Third Parties
We may receive information from third parties, including vendors and service providers that collect data on our behalf. This includes:
- Payment processors who gather payment details to fulfill your orders.
- Service providers who support our Site and Services, such as Shopify, analytics providers, or shipping partners.
- Third-party tracking technologies used to collect data for advertising and performance analytics.
Any data received from third parties will be handled in accordance with this Privacy Policy.
5. How We Use Your Personal Information
We may use your personal information for the following purposes:
- Providing Products and Services: To process payments, fulfill orders, manage accounts, and facilitate shipping, returns, and exchanges.
- Marketing and Advertising: To send promotional communications and personalize advertising.
- Security and Fraud Prevention: To detect and prevent fraudulent activity and protect our services.
- Communication and Service Improvement: To offer customer support and enhance our services.
6. Cookies
We use Cookies to optimize and personalize the Site and Services, including remembering preferences, running analytics, and improving user experience. For more details on Shopify's cookie usage, visit Shopify Cookies Policy.
You can control cookie preferences via your browser settings, but blocking or deleting cookies may impact your experience and the functionality of the Services.
7. How We Disclose Your Personal Information
We may disclose your personal information in certain situations, such as:
- Vendors and third parties who perform services on our behalf (e.g., payment processors, fulfillment partners).
- Business and marketing partners who may use your data as per their own privacy policies.
- Affiliates within our corporate group.
- Business transactions, legal obligations, or to protect our rights or those of our users.
8. Third-Party Websites and Links
Our Site may include links to third-party websites or platforms. These sites are not controlled by us, and we are not responsible for their privacy practices. We recommend reviewing their privacy policies before sharing any personal information.
9. Children's Data
Our Services are not intended for children, and we do not knowingly collect personal data from children. If a parent or guardian believes their child has provided us with personal data, they may contact us to have it deleted.
10. Security and Retention of Your Information
While no security system is perfect, we employ reasonable measures to protect your personal data. We retain your information for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
11. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to Access: Request a copy of your personal data.
- Right to Delete: Request deletion of your personal data.
- Right to Correct: Request corrections to inaccurate data.
- Right to Portability: Request a copy of your data and transfer it to a third party.
- Restriction of Processing: Request to limit processing of your data.
- Withdrawal of Consent: If processing is based on consent, you can withdraw it at any time.
To exercise your rights or if you have complaints, please contact us using the details provided below.
12. International Users
We may transfer, store, and process your data outside of your country, including in countries that may have different data protection standards. Transfers from Europe will comply with applicable data protection laws.
13. Contact
For questions regarding this Privacy Policy or your personal information, please contact us via email at help.theclothingera@gmail.com or by mail at:
The Clothing Era
mumbai, Maharashtra
400001, India
mumbai, Maharashtra
400001, India
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